CORVALLIS, Ore. – As canning season gets underway, the Food Preservation hotline from Oregon State University Extension Service starts taking calls July 15.

The toll-free hotline at 800-354-7319 runs until Oct. 18 from 9 a.m. to 4 p.m., Monday through Friday. When the hotline is closed, callers can leave a message. The hotline is staffed by certified Master Food Preserver volunteers in Lane and Douglas counties, but is available statewide.

Denise Fennell is the new Master Food Preserver coordinator in Douglas County and works with the volunteers to respond to the thousands of callers that use the hotline each year.  Over half the questions are related to food safety.

“It is easy for folks to go down a ‘rabbit hole’ when searching for information about canning and food safety – and misinformation can be hazardous,” Fennell said. “That's why the hotline is so important.  Our callers know we have reliable, research-based information and our volunteers can guide people to safe and successful food preservation.”

Home food preservation has continued to grow as people show more interest in where their food comes from and how it is prepared.

“We see a lot of home gardeners that are starting to can at home to ensure that their summer bounty of fruits and vegetables don’t go to waste,” she said.

Most commonly, people ask about preserving salsa, tomatoes and tuna. OSU Extension offers publications on each: Salsa Recipes for CanningCanning SeafoodCanning Tomatoes and Tomato Products and Safely Canning Foods: Pressure Canners, Pressure Cookers and Electric Pressure Cookers. Search the catalog for “Food Preservation” and you’ll find more publications, including some in Spanish.

Extension’s Ask an Expert, an online question-and-answer service, is another way to get information. Post a question and an expert will get back to you within 48 hours. They can offer information about anything related to food preservation from safety concerns to recipes.

There’s also an app – Canning Timer & Checklist – for more experienced canners that provides reminders of essential steps in the canning process.

Additionally, many Extension offices offer free pressure gauge testing. The hotline volunteers can provide you with information specific to your county.

Extension Service

About the OSU Extension Service: The Oregon State University Extension Service shares research-based knowledge with people and communities in Oregon’s 36 counties. OSU Extension addresses issues that matter to urban and rural Oregonians. OSU Extension’s partnerships and programs contribute to a healthy, prosperous and sustainable future for Oregon.

Story By: 

Kym Pokorny, 541-737-3380, [email protected]


Denise Fennell, 541-236-3049, [email protected]


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